遇到你一些账号和listing被禁的问题,那么这些亚马逊相关的邮箱你要一定收藏!
1. 亚马逊官方站点绩效团队邮箱 使用英文发送邮
US美国: seller-performance@amazon.comUK英国: seller-performance@amazon.co.ukFR法国: performance-vendeur@amazon.frDE德国: verkaeufer-performance@amazon.deJP日本: alliance@amazon.co.jpES西班牙: performance-vendedor@amazon.esIT意大利: performance-venditore@amazon.itCA加拿大: seller-performance@amazon.ca
2. 亚马逊VE账号申请邮箱
vendorexpress@amazon.com
3. 品牌外观专利侵权
copyright@amazon.com
4. 亚马逊账号冻结后的余额处理
payments-funds@amazon.com
5. 收到恶意攻击或者敲诈邮件投诉邮箱
投诉标题:feedback abuse report」+「卖家店铺名」investigate@amazon.com
6. 跟卖投诉入口从AM后台
从AM后台Contact Seller Support开case投诉,Report a violation
https://sellercentral.amazon.com/hz/contact-us
以权利人身份投诉侵权
https://www.amazon.com/gp/help/reports/infringement
以买家身份testbuy投诉
http://www.amazon.com/gp/help/reports/contact-us
7. 知识产权侵权解决后撤诉
US美国:notice@amazon.comUK英国:notice@amazon.co.ukFR法国:notification@amazon.frDE德国:benachrichtigung@amazon.deIT意大利:notifica@amazon.itES西班牙:aviso@amazon.esIN印度: notice@amazon.inMX墨西哥:notice@amazon.com.mx
8. 亚马逊官方邮箱
notice@amazon.comseller-evaluation@amazon.compq-review@amazon.comaccount-/confirm/iation@amazon.comcn-seller-verification-enquiry@amazon.co.uk
9. 帐号不能登录怎么移除FBA库存?
联系亚马逊付款的邮箱:payments-investigate@amazon .com;
询问你的产品清单,告诉他需要移除库存,他会给你一个产品清单和移除库存的费用,如果你的账号余额不足的话会给你一个亚马逊的收款账号,你按要求把钱转过去,然后再回邮件告诉他,把地址给他,就给你移除了。
10. 各站点产品质量(PQ)问题申诉邮箱
US:seller-performance-policy@amazon.comUK:seller-performance-policy@amazon.co.ukFR:politique-performance-vendeur@amazon.frDE:verkaeufer-performance-richtlinie@amazon.deIT:performance-venditore-politiche-di-condotta@amazon.itES:politicas-performance-vendedor@amazon.esIN:seller-performance-policy@amazon.inMX:politicas-performance-vendedor@amazon.com.mx
11. 各站点店铺关闭后货款申诉邮箱
US:merchant-reserve-inquiry@amazon.com
CA:payments-investigate@amazon.ca
UK:payments-investigate@amazon.co.uk
FR:investigation-amzpayments@amazon.fr
DE:payments-nachforschungen@amazon.de
IT:payments-investigate@amazon.it
ES:investigacion-pagos@amazon.es
IN:payments-investigate@amazon.in
MX:payments-funds@amazon.com.mx